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Frequently Asked Questions

What do I need to hook up my computer to the internet?

All you need to start surfing the web is your computer. Once connected, you will follow a few easy steps to register your computer with our internet provider, WhiteSky. You will be ready to surf the internet if no viruses are found. All information requests and technical support questions should be directed to [email protected] or call 866-755-2837.

Can I use my financial aid?

Although we are not connected with the university and college system's billing, you can use your financial aid and scholarship funds toward your housing. We accept rental payments in the following forms: money order, cashier’s check, personal check, or credit cards and checks online.

Will you send me a bill for rent?

No, we do not invoice for recurring rent charges. It is your responsibility to pay rent on the first of each month. The first rent payment is due early on July 15th.

If I am over 21, do I need to have a guarantor?

No, If you cannot qualify on your own, you have the option to add a guarantor or use our LEAP service for a fee of $50. LEAP will act as a guarantor on your behalf and may require a deposit.

If you sign your lease with a guarantor, you do not have to pay a deposit. Your guarantor must be at least 25 and preferably a family member. The guarantor must reside in the United States. If the guarantor is not a family member, they must show proof of income (they must make three times the rental amount).

When is my first payment due?

For fall move-ins, the first rent payment is due July 15th. If you move in for our current lease term, the first rental installment is due on or before your move-in date.

If I pay in full, do I get a discount?

No, but by paying in full you will avoid late fees for the entire year!

What size are the beds?

Our furnished units feature full size beds. Standard mattresses are provided on every bed. We recommend purchasing a mattress pad or topper if you need additional support. Other decorating information that is helpful for your move: The bedroom window is 59" long x 39.5" across. Bed raisers are a great addition if you would like extra storage space under your bed.

Can additional furniture be brought into the apartment?

Sure, your apartment is yours to decorate and furnish as you wish. However, some restrictions apply. Refer to your lease agreement for more details.

How do our rates compare to on-campus housing rates?

When comparing our rates to on-campus rates you must take into consideration many variables, including floor plan layout, square footage, furniture, utilities, and community amenities. Our leasing staff is available to discuss with you how our rates compare to other housing options and validate that our community offers you the best value for your money, as well as a great location and incredible amenities.

How many people live there?

480 residents call Cayce Cove home.

Can I pay my bill with a credit card? Is there an extra charge?

Great News! Cayce Cove added a new feature that lets you pay online! View your balance, submit electronic checks, or pay with a Visa, MasterCard, or Discover from any computer. You can even submit maintenance requests! Just log on to our website and click the “Pay Rent" button. This will take you to our resident rent pay portal. There is a convenience charge for this service. Checks and Money Orders are the only forms of Payment that we can take in the office now.

Can I request an apartment or roommates?

Absolutely, the earlier you sign the better chance you have of receiving your preferences.

Is parking available?

Yes, we have parking available for both residents and guests at no charge.

What if I need to cancel my lease?

There is no cancellation policy or buy-out clause. You need only find a replacement to assume your financial responsibility.

What types of leases are available?

We provide 12-installment individual leases for August move-ins.  All of our leases end in July. Cayce Cove is now offering a limited number of 10-installment leases ending in May. For pricing and availability give us a call.

What types of apartments/rooms are available?

We have 4 bedroom 2 bath apartments and 2 bedroom 1 bath apartments. All of our apartments are fully furnished.

How close to campus are you?

We are approximately 2 miles from the University of South Carolina which is a seven minute drive in the worst traffic. We are 3 miles away from Benedict College, Columbia College, and Allen University. We are 5 miles from Midlands Tech Beltline and Airport Campuses.